At phjewell, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information.
This Privacy Policy ("Policy") applies to all personal data collected and processed by phjewell ("phjewell," "we," "us," or "our") in connection with your use of the phjewell website at https://phjewell.vip and all related services, features, and content (collectively, the "Platform").
phjewell is committed to protecting the privacy and security of all players and visitors. We process personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC").
By registering an account or using the phjewell Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.
phjewell collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (PhilSys, passport, driver's license) |
| Contact Data | Email address, mobile number, residential address (city, province) |
| Account Data | Username, encrypted password, account preferences, communication settings |
| Financial Data | GCash number, Maya account, bank account details (for withdrawal processing), transaction history |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage |
| Technical Data | IP address, device type, browser type and version, operating system, time zone |
| Usage Data | Pages visited, features used, click patterns, referral source |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (e.g., responsible gaming assessments).
phjewell collects personal data through the following means:
phjewell processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, phjewell processes your personal data on the following legal bases:
phjewell does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third-party service providers engaged by phjewell are contractually required to implement appropriate technical and organizational security measures and to process personal data only in accordance with phjewell's instructions.
phjewell retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law:
Upon expiry of the applicable retention period, phjewell will securely delete or anonymize your personal data in accordance with NPC guidelines.
phjewell implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in harm to affected individuals, phjewell will notify the National Privacy Commission and affected players within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
phjewell uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phjewell Platform. For more information, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phjewell:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. In some cases, we may be unable to fulfill a request where doing so would conflict with our legal obligations (e.g., AMLA record-keeping requirements).
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
The phjewell Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. phjewell does not knowingly collect personal data from individuals under the age of 21.
If phjewell discovers that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all funds will be frozen pending investigation, and the personal data will be deleted in accordance with applicable law. If you believe a minor has registered on phjewell, please contact us immediately at [email protected].
phjewell reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page reflects the most recent revision.
Your continued use of the phjewell Platform following any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how phjewell protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact phjewell's designated Data Protection Officer (DPO):
For complaints that remain unresolved after contacting phjewell, you may escalate your concern to the National Privacy Commission of the Philippines. Their contact details are publicly available at the NPC's official website.
Your data security and privacy are built into every layer of the phjewell platform — not added as an afterthought.
Every connection to phjewell is secured with bank-grade SSL encryption, keeping your personal and financial data safe in transit at all times.
phjewell processes all personal data in full compliance with the Republic Act No. 10173 — the Data Privacy Act of 2012 — and NPC guidelines.
phjewell never sells your personal data to third parties. Your information is used solely to operate and improve your gaming experience.
We clearly document every category of data we collect, why we collect it, and who we share it with — no hidden clauses, no surprises.
Access, correct, delete, or port your data at any time. phjewell honors all data subject rights under the Philippine Data Privacy Act.
In the unlikely event of a data breach, phjewell will notify affected players and the NPC within 72 hours, as required by Philippine law.
Your privacy is protected every step of the way. Join the phjewell community and enjoy a safe, secure, and fair online gaming experience built for Filipino players.
⚠️ Gambling is addictive. Know when to stop. For players 21 and above only.